Around The Clock Fitness

Reviews

• Adam Heisner MBA JD

  Sep, 11 2018
  ★ ☆ ☆ ☆ ☆
  I find it interesting one of Google's top ten searches under "Around the Clock" is cancellation. I had to try to cancel this gym membership multiple times both in person and by mail. Finally, when they refused to cancel, I had to contact my bank and dispute the charges. Then they try billing me for $297.34, reduced it to $133.74 when they acknowledged they were overcharging me. But that $133.74 is for two months of membership because they add in their annual fee which nobody discloses to you upfront when you sign the membership agreement and all you get to look at is the electronic signature pad and they won't give you a copy of the contract BEFORE you sign it even if you ask. They just tell you you'll get a copy AFTER you sign it. I know "accidentally" refusing to cancel your gym membership is par for the course in the gym industry but that doesn't make it ok. Do the right thing and I think you'd be surprised how much more business you get when people can trust you with their credit card information.
  
  It's really too bad too since the whole reason I had to cancel was because I went on a deployment and I really appreciated their military discount. Now that I'm back I would have liked to return but I hate the untrustworthy and deceptive way they do business.
  
  I will say although Fort Myers doesn't seem to have much to offer in gyms, ATC seems to have one of the best gym's in town. Just don't join if you ever plan on canceling. You'll pay for their membership.

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